How to Use Snippets in Conversations
This walkthrough answers the questions: How do I use a snippet in a conversation? How do I use a saved message in a conversation? Can I use a snippet in a conversation? Can I save a response? Can I send a saved response? How do I use a saved response?
Step-by-Step Walkthrough
Navigate to your Conversations page.
Select the conversation that you want to use.
Above the conversation box, select the clipboard icon, which represents snippets.
Choose the snippet you want to use from the list.
The snippet automatically fills in the information
Note that the video does not cover how to create a snippet; refer to the video/help doc: "How to Create a Snippet".
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