Stop the Runaway Churn Train! Let’s face it. Even just a 4% monthly rep churn rate means you are losing almost FIFTY PERCENT of your team every year. At a rate like that, spending more on recruiting and training is hard to stomach.
Create dynamic contact groups based on field values or recorded behaviors, then automate your outreach with text messages. Example, create a group for reps that may be struggling, then send personalized text messages offering help!
Personalize each message
Record videos or attach media
Direct sends to each person ( NOT a group chat ) keeps engagement high.
Unblock reps faster through text message conversations. Assign conversations to responders, answer common questions with saved snippets.
Create separate "inboxes" for different teams
Never let a rep fall through the cracks
Understand your support hot topics.
Don’t leave it up to your regional or divisional leaders to bake their own rep management tools. Invite managers into a ConveYour Team so they can coach their reps to greatness.
Give regional leaders access to their roster so they can engage and coach their people.
Create separate working environments for sales, technicians, HR, operations, etc.