Help center

Help Docs

Browse articles by topic or jump into a featured guide below.

Featured articles

What are Roles?

Settings

What are Roles?

Roles help you manage user access by grouping permissions into roles that can be assigned to one or more users.

How to Upload Searchable Content for Learners

Portal AI

How to Upload Searchable Content for Learners

A quick guide to uploading, organizing, and sharing files in ConveYour to power Portal AI Search and give learners instant, AI-driven answers from your documents and videos.

How Much Does Portal AI Cost?

Portal AI

How Much Does Portal AI Cost?

This Help Doc breaks down the metered cost of Portal AI.

What is Portal AI?

Portal AI

What is Portal AI?

This Help Doc explains how Portal AI Search assists your contacts to get answers to their questions immediately.

How to Create Contact Boards

Quick How To's

How to Create Contact Boards

This step-by-step walkthrough answers the questions: "How to create a board?", "How do I use boards?" and "How do I set up boards?"

How to Import Contacts

Quick How To's

How to Import Contacts

This step-by-step walkthrough answers the questions: "How do I import a list of contacts?", and "How do I add multiple contacts at once?"

Browse by topic

Getting Started

Not sure where to start with your ConveYour account? You're in the right place! Check out our step-by-step process for getting up and running in ConveYour!

5 articles

Quick How To's

Step-by-step videos to get you moving quickly in ConveYour.

104 articles

Portal AI

This metered add-on surfaces relevant content when contacts ask natural-language questions in their Portal. It’s like putting a company expert in their pocket.

3 articles

Contacts

Easily view and manage your entire team with ConveYour's Contacts feature - store all relevant info with our custom fields and filter your team down using Groups!

10 articles

Groups

ConveYour's powerful Groups feature helps you organize and automate your contact management, letting you focus on doing what you do best.

8 articles

Campaigns

ConveYour Campaigns let you create a streamlined, timely and fully automated workflow for your team members to progress through.

26 articles

Workflows

ConveYour's suite of Workflows features allow you to take your team on an on-rails, fully automated training experience without losing the personal touch.

7 articles

Lessons

Learn how to get the most out of ConveYour with the power of ConveYour Lessons - streamlined, fully customized training modules for your team.

11 articles

Lesson Items

Learn more about Lesson Items in ConveYour. These pieces are the building blocks of ConveYour lessons, and are essential to recruiting and training your team.

19 articles

Automations

ConveYour's suite of robust automation features allow you to provide an on-rails experience for your team that still feels personally tailored and personalized for them.

12 articles

Messaging

5 articles

Email

ConveYour has a powerful email sending feature, allowing you to send training to all of your team members that is timely and accurate to their place in their rep's journey.

0 articles

Reporting

ConveYour's reports let you monitor and analyze your team's performance over time. Using Custom Objects, Fields, and Contacts you can keep your finger on the pulse!

6 articles

Files

The Files page is a one stop shop for storing, sharing, and searching PDFs and images. And if you subscribe to Portal AI, you can put a company expert in the pocket of your reps or learners!

3 articles

Settings

Explore the wide range of behaviors and personalizations that YOU are in control over with ConveYour's robust suite of Settings options.

10 articles

Integrations

ConveYour integrates with a very wide range and suite of different software. Integrate the tools and systems you're already using seamlessly with ConveYour.

12 articles

Microlearning

ConveYour's help docs will set you up with everything you need to create a successful microlearning experience for your whole team.

9 articles

Real World Scenarios

Explore possible practical applications for the ConveYour system, and what your options would be in a variety of real-world applications and scenarios.

6 articles

Other

Still need help? Check out our Other section in our help docs, where we give you the tips and knowledge in various aspects of ConveYour to become an expert!

6 articles

Teams

Segment your department, contacts, and user views using teams!

3 articles