Help docs

Settings

Explore the wide range of behaviors and personalizations that YOU are in control over with ConveYour's robust suite of Settings options.

Team Admins, Guests, and Adding New Users

Settings

Team Admins, Guests, and Adding New Users

How do add new users to your domain.

Conversations Settings

Settings

Conversations Settings

Conversation settings for better management of assignees and message tags.

Settings Overview

Settings

Settings Overview

Updating the settings and preferences in your ConveYour Account

Contact Fields

Settings

Contact Fields

Keep track of any type of contact data with contact fields.

Snippets - Save and Reuse Message Segments

Settings

Snippets - Save and Reuse Message Segments

Create reusable snippets of content to use in emails, courses or quick saved-response SMS replies to contacts.

Custom Email Sender Addresses

Settings

Custom Email Sender Addresses

Manage the from email addresses you use in ConveYour

How to Customize the Learner Portal

Settings

How to Customize the Learner Portal

Customizing portal theme on an individual basis.

Changing or Resetting Your Password

Settings

Changing or Resetting Your Password

How to change your password if you forgot in Conveyour

Archiving and Restoring Contacts & User Profiles

Settings

Archiving and Restoring Contacts & User Profiles

This guide explains how to archive or delete contacts in ConveYour, including the difference between archiving (soft delete) and permanent deletion as well as how to reinstate an archived contact or user.

What are Roles?

Settings

What are Roles?

Roles help you manage user access by grouping permissions into roles that can be assigned to one or more users.