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Update Learner Profile

What Is the Update Learner Profile Lesson Item?

The Update Learner Profile lesson item allows you to prompt contacts to complete or update missing information within a lesson. This is useful for:

  • Collecting missing data from contacts who signed up via a web form or import.

  • Ensuring up-to-date contact details such as phone numbers, emails, or addresses.

  • Customizing learner profiles by gathering additional information.

How to Use Update Learner Profile

  1. Add the Update Learner Profile Lesson item to your Lesson.

  2. Pose a question requesting the missing information (e.g., "Please enter your updated mobile number.").

  3. Identify the Contact field that you wish to update. (e.g., Mobile Phone, Email, Address).

  4. Optional: Adjust field visibility settings

    • Hide existing value from contact: Prevents learners from seeing pre-filled data.

    • Skip if already set: Ensures only those missing data receive the prompt.

  5. Click Done Editing to save your Lesson.

Collecting Multiple Data Points

  • If you need to collect more than one piece of information, simply add another Update Learner Profile lesson item.

  • If the required field does not exist, create it under Settings > Fields before using it in the lesson.

Learn more about creating custom fields here >>

Best Practices

  • Only request essential information to avoid overwhelming learners.

  • Use clear, direct prompts so learners understand what is needed.

  • Enable "Skip if already set" to prevent unnecessary duplicate entries.

  • Test the Lesson to ensure the data updates correctly.