How do I change my password?
You can change your password from within your user profile under settings.
I forgot my password! How do I reset it?
Your password can be reset by clicking the "forgot password link" in the log-in box
How do I add other users to the system?
You can add new users by clicking settings
How do I add my contacts to the system?
You can add contacts by simply uploading a .csv file
How do I start building a campaign?
A campaign is a “folder” that holds your trigger records and is easily set up.
How does a user experience ConveYour from a mobile device?
Understanding what a user experiences from their point of view can help you develop your engagements or triggers for a campaign.
Can a user "pause" their campaign?
Yes! A user can pause a campaign - when that option is enabled by you. Read more here:
What's a trigger?
A trigger, or "triggered content" is a piece of content or action, released by ConveYour to your audience at a particular time from within a Campaign. Triggers include engagement formats, and internal actions applied to your audience. Find out more here:
How do I setup a group from my contacts?
You can set up a group in order to message a smaller segment of your contacts, or to receive interactive content. You can even create a group and add them to a specific campaign, made only for that segment of your contacts. Learn more:
ConveYour let's you engage, train, and influence your people all from a single platform.
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