How to Add Date Expressions to Group Filters

Overview

This guide will help you create a custom Time field and set up time-based group filters. Whether you’re scheduling interviews, tracking start dates, or managing key events, these steps will help you organize your contacts more efficiently.

Creating a Time Field

Step 1: Navigate to Settings

  • Navigate to Main Menu > Settings.

  • Select Fields from the menu.

Step 2: Create a New Field

  • Click the "+" icon to add a new field.

  • Name the field based on its purpose (e.g., "Interview Time" or "Start Date").

  • Set the Field Type to Time to store both date and time values.

Step 3: Adjust Permissions (Optional)

  • If needed, configure the "Editable By" setting to restrict who can modify this field.

Step 4: Save the Field

  • Click Save to finalize your new Time field.


Creating a Group Based on a Time Field

Step 1: Navigate to Groups

  • Navigate to Main Menu > Groups.

  • Click New > Group to create a new segment.

Step 2: Add a Time-Based Filter

  • In the group settings, click Add Filter.

  • Under Select Field or Activity, choose the Time field you created above.

Step 3: Define the Date Expression With "When"

  • To filter contacts based on time, set a "When" condition:

    • Example: To find contacts with a start date in the past 6 days, use "greater than +6 days".

    • Example: To create a 7-day range, set a second filter for "less than +7 days".

Step 4: Save the Group

  • Click Save to finalize the new group with time-based filtering.


Important Notes

  • The time of day stored in the field will be considered when matching contacts to automations.

  • Ensure your time settings align with automated actions to avoid scheduling conflicts.


For further assistance, contact [email protected] or use the in-platform chat.