What Is a Jump? (and What Does a Jump Do?)

Jumps allow you to redirect or skip a contact to another trigger they have NOT been to yet.

In order to set up a jump, you will need to know where you want them to land.

There are a few notes about Jumps:

  1. Jumps do not reset completed triggers (but this is scheduled to change in 2025)

  2. You cannot Jump to a Wait, a Condition, or a Delay.

  3. If you have selected a landing place, hovering over your Jump will show a blue arrow over the selected trigger (see the arrow on the top left corner of the "Do this" lesson in the image below)

Overview Video

Questions?

Don't hesitate to reach out to us at [email protected]