What Is a Delay? (and What Does a Delay Do?)

Delays allow you to delay when contacts will receive their next trigger.

In order to set up a delay, you will need to have an idea of a timeframe for when you want something to occur next.

As you can see from the image above, you can give a few different options (be sure to use the "View Examples" link on the delay trigger to get an idea of different ways to declare time). Here are a few examples:

1. Define how much time by a "relative" value like: +15 min, +1 day, etc.

2. Specify a "specific" time (be sure to use your timezone): 10am CDT*

3. Combine the relative and specific times: Tomorrow at 1pm PDT*
   You can even use day names like this: Friday at 9am EST*

*A time value like "10am" requires a timezone (and note the difference between daylight and standard times)

One final point

Keep in mind is that a lesson following a Delay WILL send out notifications. If you don't want your lesson to send out a notification after the delay, then turn off the lesson notifications.

Overview Video

Questions?

Don't hesitate to reach out to us at [email protected]