Feature: Conversation Assignments
When hundreds—or even thousands—of text messages come in each week, your team needs more than a shared inbox. They need a clear way to know who should handle each conversation.
We see this with several of our largest clients. Some moved from GoHighLevel to ConveYour and now use Conversation Assignments to manage thousands of inbound texts every week.
What makes this even more important is that many of these companies are not using huge support teams. A small team may be responsible for messages coming from hundreds of reps in the field.
With Conversation Assignments, incoming texts can be sent to the right person based on the contact's group. Managers can also be added when needed.
What if you could spend less time sorting through messages? What if you could spend less time figuring out who should reply? What if your team had more time helping people instead of getting stuck in the weeds?
If you have a large field team, you understand the necessity of staying organized. Busy inboxes aren't the problem. Disorganized systems are.
Fix that, and your team might actually be able manage busy inboxes faster and more efficiently.
Want to Learn More?
Schedule a Demo to See Conversation Assignments in Action!