Exquisite Communication

• < 5 min read

Jason Kelske

Director of Customer Success

Kindness in Recruiting is an Imperative

We help people recruit, retain, train, and onboard candidates. These are people looking for work.

In seven years of recruiting, only one person said this so clearly. Amber Helgeson at Sunrun says kindness in recruiting is an imperative.

You offer a recruit an opportunity. They say no and pick another route. Do not ghost them.

Send a kind reply. Say, "Hey, great. Congratulations. Good for you. Way to go."

Sometimes the other job does not work out. The recruit comes back and asks, "Do you all still have work?" Because you were kind, you can say yes and put them to work.

They show up excited. They want a culture of nice, of kind, and of polite.

People remember the outreach, the follow-through, and the touching base. That exquisite communication goes a long way. That is what we try to do at ConveYour.

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